Privacy Policy
Elevizo Ltd ("Elevizo," "we," "us," or "our") is a company registered in England and Wales under company number 16036956, with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. We are the "data controller" for the personal data described in this policy.
This policy explains what personal data we collect through elevizo.co.uk (the "Site"), why we collect it, and what rights you have over it, in line with the UK GDPR and the Data Protection Act 2018.
1. What Data We Collect
Information you give us directly, e.g. when you fill in a contact form, book a call, or email us:
Name
Email address
Phone number (if provided)
Company name and website (if provided)
Any other information you choose to include in a message
[If you take payment directly on the Site: Payment information - processed securely by our payment provider (e.g. Stripe). We do not store your card details ourselves.]
Information collected automatically, when you browse the Site:
IP address
Browser type and device information
Pages visited and time spent on the Site
Referring website/source
2. Cookies & Tracking
We use cookies and similar technologies to operate and improve the Site. These may include:
Essential cookies - required for the Site to function.
Analytics cookies (e.g. Google Analytics) - help us understand how visitors use the Site, so we can improve it. This data is aggregated and doesn't identify you personally in normal use.
[If applicable] Advertising cookies (e.g. Meta Pixel, Google Ads, LinkedIn Insight Tag) - used to measure ad performance and show relevant ads on other platforms.
You can control or disable cookies through your browser settings, or via any cookie consent banner on the Site. Disabling non-essential cookies won't affect your ability to browse the Site, but may affect some functionality.
3. Why We Use Your Data (Legal Basis)
Purpose | Legal basis |
|---|---|
Responding to enquiries / booking calls | Legitimate interest - to answer your request |
Delivering contracted Services | Performance of a contract |
Sending marketing emails (only if you opt in) | Consent |
Analytics to improve the Site | Legitimate interest |
Complying with legal/tax obligations | Legal obligation |
Where we rely on consent (e.g. for marketing emails or non-essential cookies), you can withdraw that consent at any time.
4. Who We Share Data With
We don't sell your personal data. We may share it with:
Service providers who help us run the Site or deliver Services (e.g. hosting providers, email tools, analytics platforms, payment processors, CRM software) - only to the extent needed for them to provide that service to us.
Professional advisors (e.g. accountants, solicitors), where necessary.
Authorities, where required by law.
Some of our service providers may be based outside the UK/EEA. Where this is the case, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data.
5. How Long We Keep Your Data
Enquiry/contact form data: retained for up to [12] months if no engagement follows, then deleted.
Client data: retained for the duration of the engagement plus [6] years, to meet UK tax and accounting record-keeping requirements.
Analytics data: retained per the retention settings of the relevant analytics tool (e.g. Google Analytics' default retention period).
6. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccurate data
Delete your data, in certain circumstances
Restrict or object to certain processing
Data portability - receive your data in a portable format
Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at info@elevizo.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe we've mishandled your data.
7. How We Protect Your Data
We use reasonable technical and organizational measures (such as secure hosting, access controls, and encrypted connections) to protect your data against unauthorized access, loss, or misuse. No system is completely secure, but we take this seriously and review our practices regularly.
8. Children's Privacy
The Site and our Services are intended for businesses and individuals aged 18 and over. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date above will reflect the most recent revision.
10. Contact Us
If you have questions about this policy or how we handle your data:
Elevizo Ltd 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ info@elevizo.co.uk
